Please read these terms and conditions carefully before using this website operated by Louise Et Cie®. Your access to and use of the website signifies acceptance of these terms. If you do not agree to the terms laid out here, please do not proceed to use our site.

Overview

This website provides information about Louise Et Cie® shoes, boots, heels, sandals, purses, bags, flats and other products. It allows users to browse product details and make purchases online.

These terms outline allowed uses of the site as well as prohibited activities. They also lay out important details regarding:

• Your account
• Use of content
• Order processing
• Returns & refunds
• Disclaimers
• Limitation of liability
• Governing law

We may modify these terms if needed to comply with relevant laws or evolving business practices. Any changes will be reflected here immediately, so please check this page periodically.

By accessing the Louise Et Cie® website, you affirm agreement to the terms below. If you do not agree, discontinue use immediately.

Account Terms

You may browse the website without registering an account. However, making purchases requires an account.

When you create an account, you agree to provide accurate information. You are responsible for maintaining the confidentiality of your login credentials and agree not to share your password with others.

You consent to receive promotional emails, order confirmations, newsletters and other notifications from us. You can opt-out of promotional emails within your account settings or via opt-out links in messages.

We reserve the right to suspend or terminate accounts if any violation of these terms occurs. You are responsible for all activity associated with your account.

Purchase Terms

Your order constitutes a binding agreement to pay the provided amount for each product purchased. Any price or availability information is subject to change until the order confirmation page appears after checkout.

Products remain the property of Louise Et Cie® until payment is successfully processed and items are shipped. As the buyer, you assume liability for packages once we transfer them to the carrier.

Any product descriptions, specifications, samples, and representations we make about items are provided “as is” and are for informational purposes only. We make reasonable efforts to accurately display attributes like color, materials and fit. But we do not guarantee the accuracy or reliability of this information.

By placing an order, you affirm you are at least 18 years old and possess legal authority to enter binding contracts. We reserve the right to refuse service without providing reason.

Payment Processing

We accept major credit cards and select online payment platforms. Charges are processed upon checkout or order confirmation. If payment fails, we hold the right to cancel your order and prohibit future purchases until resolution.

You represent having authorized access to the provided payment method and agree not to dispute charges unless we fail to deliver your order as promised. Any issues must be reported within 90 days.

Shipping & Delivery

We process orders within 2 business days and ship via carriers displayed at checkout. Delivery timeframes depend on your location, chosen shipping speed and other factors. We may split orders into multiple shipments based on availability.

You assume liability once we hand off packages to the shipping carrier. We cannot guarantee delays and are not responsible for losses or damages after that point. Be sure to inspect deliveries promptly and notify us and the carrier of issues.

Shipping fees cover fulfillment and delivery costs. We do not profit on shipping and cannot refund those charges unless we fail to ship products as promised.

Returns & Refunds

If you are unsatisfied with products received, contact us within 30 days to initiate a return request. Packages must be returned in original condition with tags intact to receive a refund.

Once received and inspected, we credit refunds back to the original payment method. This process may take up to 2 billing cycles. We do not refund shipping fees unless we shipped the wrong item or a damaged product.

Intellectual Property

All content on this website including logos, images, product names, descriptions and pricing are property of Louise Et Cie® and protected by copyright, trademark and other laws. Use without permission is prohibited.

We grant you limited license to access and view content for personal use only. You may also share links to pages through social media and email. However, you may not otherwise reproduce, distribute or modify material without consent.

Disclaimers

We strive for accuracy in all business operations but make no guarantees about information provided on this website. Pricing, availability and specifications are subject to change without notice. We are not liable for any inaccuracies.

You agree to use this website at your own risk. Products are provided without warranties of any kind, whether express or implied. We disclaim any statutory or implied warranties including warranties of merchantability or fitness for particular purpose.

Limitation of Liability

Under no circumstances shall Louise Et Cie® or any affiliates be liable for direct, indirect, incidental, consequential or any other damages arising from use of this website or related purchase activities.

Certain state laws do not allow disclaimers of implied warranties or exclusions of damages, so portions of the above limitations may not apply. However, any liability remains limited to the greatest extent permissible under the law.

Indemnification

You agree to defend, indemnify and hold harmless Louise Et Cie® as well as employees, contractors, agents, vendors and affiliates from all liabilities, claims and expenses arising from your use of this website or orders made. We reserve the right to assume exclusive defense and control of any indemnified matter.

Governing Law & Jurisdiction

These terms are governed by the laws of the State of California without regard to choice of law principles. Any disputes shall be handled exclusively in courts located in Los Angeles County, California.

Additional Policies

Additional policies like Privacy, Shipping and Returns are incorporated here by reference. Any restrictive terms provided elsewhere must be honored in addition to these terms and take precedence in the event of conflict.

By accessing this website, you affirm awareness of and agreement to this comprehensive user agreement. Do not proceed to use our site or make purchases if you do not consent. Feel free to contact us with any questions or concerns regarding these terms.

Contact Us

Please get in touch if you have any questions about our terms and conditions:

Email: [email protected]

Phone: 1-800-555-1234

Mail: Louise Et Cie Legal Team
123 Shoemaker Way
Los Angeles, CA 90001

These terms were last updated on January 1, 2023.